Eurobond-adhesives.co.uk is owned and operated by Eurobond Adhesives Limited. This policy, together with our Terms and Conditions, clarify how Eurobond Adhesives Ltd may use information we accumulate about you, and also your rights over any personal information we hold about you.
Information we collect about you
We gain information about you when you have:
• Visited the Website, and other sites accessible from the Website.
• Registered with us and use our services.
• Contact us eg in writing, call customer services.
If you use this Website you may be asked for personally identifiable information such as your name and address. By giving us such information you will need to consent to our using it in the manner described in this policy. On-line credit and debit card payments to Eurobond Adhesives Ltd are made through a third party provider and will require us to share personal information with Global Payments.
Using your information
Collecting your personal information helps Eurobond Adhesives Ltd to better understand what you need from us and how we can improve our website and services. We may use your information to provide access to privileged areas of the Website, personalize your visit to our Website, to enable us to review, develop and improve the products, services, and special offers we provide online, as well as to administer any payment request that you may wish to make.
We may occasionally send you details of new products and special offers that we think will be of interest to you. If you do not wish to receive such information, please email us at firstname.lastname@example.org.
Rest assured your personal information is safe with us and will never be provided to companies outside Eurobond Adhesives Ltd.
Disclosure of Personal Information
We may provide information about you to employees and agents of Eurobond Adhesives Ltd to administer any accounts, products and services provided to you by Eurobond Adhesives Ltd.
Any disclosure of personal information will be strictly controlled and made fully in accordance with current UK legislation, in particular the UK Data Protection Act 1998 (the Act). For the purpose of the Act, the data controller is Eurobond Adhesives Limited, Bonham Drive, Eurolink Industrial Estate, Sittingbourne, Kent ME10 3RY.
Right to access your Personal Information
The Act gives you the right to access information held about you. You can obtain access to your personal information held by us, subject to a payment of £10 payable to Eurobond Adhesives Ltd, to cover administration costs for collating this information. Please contact Sales Office Manager, Eurobond Adhesives Limited, Bonham Drive, Eurolink Industrial Estate, Sittingbourne, Kent ME10 3RY.
We may create and access cookies (a piece of information like a “tag” which is stored on your computer and allows us to identify if you have visited the Website before) on your PC. Third party advertisers may also create and access cookies, which will be subject to their privacy policies – we accept no responsibility or liability for the use of such third parties’ cookies. If you do not wish cookies to be placed on your PC, then they can be disabled in your web browser. The option to do so is normally found in your browser’s “security settings” section. However, please note, permanently disabling cookies in your browser may hinder your use of our Website as well as other websites and interactive services.
At Eurobond Adhesives Ltd we take security very seriously including the use of the online credit card payment facility operated by Global Payments. Your browser will go into secure mode before you enter any payment details. You can check that you are making such payments in a secure environment by looking for either a locked padlock or a key icon in the grey bar at the bottom of your screen or when the address bar goes green.
Being in ‘secure mode’ means that all of your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our Website, so your card details cannot be viewed by anyone else using the Internet.
No credit or debit card details are stored on our servers once your initial payment has been processed. They are stored securely with Global Payments. Once on their systems, all sensitive data is secured using internationally recognized 256-bit encryption standards.
We do not store any credit or debit card details after your telephone order has been placed. Once used for the purpose of processing your order all financial details are destroyed. If you have any further queries about security, please email our Sales team at email@example.com or use our enquiry form